Contact Us – pennscorner.com

Whether you have a question about one of our reviews, want to flag something we may have missed, or simply need to find your way around the site, this page explains how to reach us and what happens next. We aim to respond to every genuine message — please read the guidance below before getting in touch so we can help you as quickly as possible.

How to Reach Us

The best way to contact the pennscorner.com team is by email. Send your message to [email protected] and include as much detail as you can about your query. We review every message and aim to reply within two business days, though complex editorial queries may take a little longer.

Please note that we are an independent comparison and review site. We do not operate any of the casinos listed on this site, process payments, manage accounts or handle player disputes on behalf of any operator. If your query relates to a bonus, withdrawal or account issue at a specific casino, you will need to contact that casino's support team directly.

What You Can Contact Us About

Editorial feedback — If you believe a review is inaccurate, outdated or missing important detail, let us know. We take factual accuracy seriously and will investigate any credible concern.
Site errors — Broken links, pages that will not load or information that appears incorrect are always worth flagging.
Responsible gambling concerns — If you or someone you know is struggling with gambling, please visit our responsible gambling page first. It lists support services available in the US, including national helplines and self-exclusion programmes.
General questions — Questions about how we research and rank casinos, how our site works or what our editorial process involves are all welcome.
Advertising and partnerships — If you represent a business and want to discuss a commercial arrangement, please state this clearly in your subject line. We review all enquiries but cannot guarantee a response to unsolicited partnership requests.

What We Cannot Help With

To save you time, here are the things that fall outside what we can do:

Retrieving or resetting your account at any online casino — contact that casino directly
Requesting or expediting a withdrawal from an operator
Resolving bonus disputes with a specific casino
Providing legal or financial advice
Verifying whether a particular game result was fair — this is a matter for the operator or its independent auditor

For disputes with a licensed operator, your best routes are the casino's own complaints process and, where applicable, the relevant state gaming regulator for the state where you are playing.

About This Site

pennscorner.com is an independent online casino comparison site serving readers in the United States. We research and review licensed real-money casino sites to help US players make informed choices — covering everything from payout speeds and game ranges to bonus terms and payment methods.

Our editorial ratings are produced through research and review of publicly available information. We do not claim to have deposited, played or withdrawn at every site we cover; where we say "reviewed" or "researched", that is what we mean. Operators cannot buy a higher rating, and commission arrangements do not influence where a site ranks. You can read more about who we are on our About Us page.

All content on this site is subject to our Terms and Conditions, which set out how we operate and what readers should bear in mind when using our recommendations.

Responsible Gambling

If your reason for getting in touch relates to problem gambling — whether for yourself or someone close to you — please do not wait for a reply from us. Support is available right now:

National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
National Council on Problem Gambling: ncpgambling.org
Gamblers Anonymous: gamblersanonymous.org

Our responsible gambling page also covers self-exclusion options, deposit limits and other tools that licensed US casinos are required to offer. Anyone experiencing harm from gambling is encouraged to use those tools without delay.

Response Times and What to Expect

We are a small editorial team. Here is what to expect after you submit a message:

You will not receive an automated acknowledgement — we do not currently operate a ticketing system.
We review messages in the order they arrive, typically within one to two business days.
If your message asks for a correction or flags a factual error, we will investigate before replying. This may take longer than a straightforward enquiry.
Messages that are abusive, promotional in nature or unrelated to the site's content may not receive a reply.

Thank you for taking the time to read this before reaching out. Detailed, specific messages get the most useful responses — telling us exactly which page or casino you are referring to, and what you believe is wrong or missing, helps us respond more efficiently.